Hoey, E., & Kendrick, K. H.
Conversation analysis. In A. M. B. De Groot, & P. Hagoort (Eds.
), Research methods in psycholinguistics and the neurobiology of language: A practical guide
(pp. 151-173). Hoboken: Wiley.
Conversation Analysis (CA) is an inductive, micro-analytic, and predominantly qualitative
method for studying human social interactions. This chapter describes and illustrates the basic
methods of CA. We first situate the method by describing its sociological foundations, key areas
of analysis, and particular approach in using naturally occurring data. The bulk of the chapter is
devoted to practical explanations of the typical conversation analytic process for collecting data
and producing an analysis. We analyze a candidate interactional practice – the assessmentimplicative
interrogative – using real data extracts as a demonstration of the method, explicitly
laying out the relevant questions and considerations for every stage of an analysis. The chapter
concludes with some discussion of quantitative approaches to conversational interaction, and
links between CA and psycholinguistic concerns