Conversation analysis

Hoey, E., & Kendrick, K. H. (2018). Conversation analysis. In A. M. B. De Groot, & P. Hagoort (Eds.), Research methods in psycholinguistics and the neurobiology of language: A practical guide (pp. 151-173). Hoboken: Wiley.
Conversation Analysis (CA) is an inductive, micro-analytic, and predominantly qualitative method for studying human social interactions. This chapter describes and illustrates the basic methods of CA. We first situate the method by describing its sociological foundations, key areas of analysis, and particular approach in using naturally occurring data. The bulk of the chapter is devoted to practical explanations of the typical conversation analytic process for collecting data and producing an analysis. We analyze a candidate interactional practice – the assessmentimplicative interrogative – using real data extracts as a demonstration of the method, explicitly laying out the relevant questions and considerations for every stage of an analysis. The chapter concludes with some discussion of quantitative approaches to conversational interaction, and links between CA and psycholinguistic concerns
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