Linguistic politeness

Brown, P. (2005). Linguistic politeness. In U. Ammon, N. Dittmar, K. J. Mattheier, & P. Trudgill (Eds.), Sociolinguistics: An international handbook of the science of language and society (pp. 1410-1416). Berlin: Mouton de Gruyter.
This is an encyclopedia entry surveying research and theoretical approaches to politeness phenomena in language usage.
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